Payment & Appeals
Mobile Clinic (POS 15) Payment Policy for E&M Codes
Learn about the mobile clinic POS 15 payment policy for E/M codes, including billing requirements, reimbursement guidelines, and compliant claims submission.
Non-physician Appeals (Excluding Facilities)
Understand the process for non-physician appeals (excluding facilities) with HMSA, including eligibility, required documents, and submission guidelines.
Payment Determination Criteria
Guidelines for HMSA payment determination criteria, including requirements for medical necessity, effectiveness, appropriate care, and billing for covered and noncovered services.
Payment of Tax
Learn about payment of tax requirements, including applicable fees, billing details, and how taxes are calculated for your health plan coverage.
Payment Policies
Explore HMSA payment policies, including reimbursement guidelines, billing requirements, coding standards, and claims processing information for providers.
Payment Policy - Intravenous Therapy
Payment policy outlining reimbursement for intravenous therapy services, including all-inclusive administration rates covering supplies, professional services, and billing guidelines for providers.
Physician Appealing a Precertification Denial
Guidelines for physicians appealing a precertification denial, including required documentation, submission steps, timelines, and expedited appeal criteria.
Physician Appeals
Guidelines for physician appeals, including claim review requests, internal appeal options, documentation requirements, and timelines for submitting appeals.
Prompt Payment of Clean Claims
HMSA is committed to comply with prompt payment of Medicare Prescription Drug (Part D) clean claim requirements outlined by the Centers for Medicare & Medicaid Services (CMS).
QUEST Integration – Codes That Do Not Meet Payment Determination Criteria
Learn about QUEST Integration codes that do not meet payment determination criteria, including noncovered services and billing guidance for compliance.