Provider Training
Emergency Room Services - Facility Coding Guidelines
Guidelines for billing and coding emergency room facility services, including reimbursement, covered services, exclusions, and proper use of revenue and procedure codes to ensure accurate HMSA claims processing.
Federal Employee Program UM Guidelines for Skilled Nursing Facility
Guidelines outlining FEP utilization management and medical necessity criteria for skilled nursing facility admissions, including benefit eligibility, coverage limits, and coordination with Medicare for HMSA members.
HHIN+ User Guide Videos
Access HHIN user guide videos, including training resources, step-by-step instructions, and tools to help users navigate HHIN features effectively.
HMSA's Provider Training
Explore HMSA’s provider training resources, including guides, tools, and support to help healthcare providers stay compliant and deliver quality care.
Vaccine Hesitancy: How to Identify and Approach the “Movable Middle”
Learn how to identify and address vaccine hesitancy, including effective communication strategies to build trust and support informed decisions.