HMSA's Pharmacy Benefit Manager Help Desk

Pharmacies may submit questions through HMSA's pharmacy benefit manager's help desk which is available 24/7.

• Med D: 1-866-693-4620
• QUEST/Commercial: 1-800-364-6331

For questions related to reimbursement/existing contracts with HMSA's pharmacy benefit manager, call 1-866-488-4708.

Mailing Address:

CVS Caremark
ATTN: Network Management MC 080
9501 East Shea Blvd.
Scottsdale, AZ  85260

Pharmacies can obtain additional information, including answers to frequently asked questions on the CVS Caremark website. Click "About Us," then "For Pharmacists and Medical Professionals".

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