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Dual Care Extra Benefits
As an HMSA Akamai Advantage® Dual Care member, you’ll receive a $125 monthly allowance to spend on approved over-the-counter (OTC) health products, healthy foods, and home utilities.
HMSA’s Online Care
You can now see a doctor anytime and anywhere with HMSA’s Online Care.
Telehealth Resources
Telehealth resources as related to the coronavirus outbreak.
EUTF Portal
EUTF Retirees
Terms of use
All use of the My Account Site is subject to the Terms and Conditions set forth below.
Terms of Use
HMSA's Terms of Use must be read and understood to enter, access, or otherwise use this website.
Glossary
Use the HMSA Help Center Glossary to find clear definitions of health insurance and medical terms to better understand your coverage and care.
HMSA Medicare Advantage Disenrollment Request Form
This form is for current HMSA Medicare Advantage members who want to disenroll from Akamai Advantage.
Mental Health Resources for Employers
HMSA’s here with information on how to destress, programs to support mental health, and access to behavioral health providers and services.
2026 HMSA Akamai Advantage Dual Care (PPO D-SNP) Application Instructions
Fill out this form if you've just become eligible for HMSA Akamai Advantage Dual Care or are enrolling during the open enrollment period.
Telehealth
HMSA's telehealth services provide a convenient way to communicate with qualified, Hawaii-licensed health care providers securely and safely without leaving home.
2019 Annual Report
Review HMSA’s 2019 Annual Report highlighting strong financial results, member benefits, and continued commitment to Hawaii’s health.
EUTF Portal
HMSA’s Employer-Union Health Benefits Trust Fund (EUTF) plans are for retirees and active, part-time, and temporary state and county employees.
Privacy Statement
HMSA's Privacy Statement must be read and understood to enter, access, or otherwise use this website.
Medication Therapy Management Program 2026
The HMSA Medicare Advantage Medication Therapy Management Program is all about you and your health. The MTM Program helps you get the most out of your medications.
Well-being
HMSA offers a variety of well-being programs, from nutrition and physical activity, to preventive care and managing chronic illness.
EUTF Portal
Get answers to questions about HMSA EUTF plans, benefits, and coverage for members.
Kaimana Scholarship Program Recipients
HMSA would like to congratulate all Kaimana Scholarship recipients.
Preparing For Your Newborn
Are you an expecting mother? Take time during your pregnancy to prepare for your newborn's arrival.
How to Appeal an HMSA Decision as a Commercial Member
An appeal is a formal way of asking HMSA to review a decision on a denied claim. Learn more about the process.
Organization Determination (Request for Prior Authorization)
Some services and medical care require a coverage decision by HMSA before they can be covered.
Emergency Department Care Pathways Program
The Emergency Department (ED) Care Pathways Program is here to support members who visit the ED often or may be at risk for repeated visits.
Does My PPO Plan Cover Services on the Mainland?
There are many reasons you may need to receive care while traveling on the Mainland. Find out what's covered under your PPO plan while you're away.
Dangers of Opioids
Opioids are narcotic medications that are typically used for pain control, but opioid use over a long period of time can lead to serious risks.
Does My HMO Plan Cover Services on the Mainland?
There are many reasons you may need to receive care while traveling on the Mainland. Find out what's covered under your HMO plan while you're away."
Medical Evacuation
The UH/Chaminade Student Plan is the only HMSA plan that includes medical evacuation benefits that can get you home from outside the U.S.
Advanced Care Program
HMSA’s Advanced Care Program supports members who have three or more chronic conditions and could benefit from increased support and care management.
2026 HMSA Medicare Advantage Application Instructions
Fill out this form if you've just become eligible for HMSA Medicare Advantage or are enrolling during the open enrollment period.
2020 Annual Report
Read HMSA’s 2020 Annual Report highlighting COVID‑19 response efforts, member support, and continued commitment to Hawaii’s health.
Mental Health Resources for Members
HMSA’s here with information on how to destress, programs to support mental health, and access to behavioral health providers and services.
QUEST Integration Member Grievances and Appeals
If you have questions, suggestions, or a grievance about HMSA QUEST Integration services, we can help you with most of your questions over the phone or send your inquiries in writing.
HMSA QUEST (Medicaid)
HMSA QUEST members have the freedom to choose from a large network of physicians, plus comprehensive serivces, and exclusive benefits.