Refill Too Soon Edit

  • Refills are available if indicated on the member's original prescription.
  • The refill too soon edit is applied to all plans.
  • For most commercial plans, refills are covered only after two-thirds of the member's prescription has already been used.
  • Criteria may differ based on an employer group's benefit design.
  • For Medicare Part D plans, refills are covered only after three-fourths of the member’s prescription has already been used for non-controlled substances. For controlled substances, refills are covered after 80% of the member’s prescription has been used.
  • For QUEST Integration plans, refills are covered only after three-fourths of the member’s prescription has already been used.
  • The on-line claims processing system will deny the claim if the refill threshold is not met.
  • Quantity limits still apply.
LOB Refill Threshold Example
Commercial
(including Exchange and Fed 87, and HMSA Plan for Postal Service Employees) 
66% Refills may be filled on 20th day for 30-day supply and 60th day for 90-day supply, but not earlier.
Medicare Part D
(including HMSA Plan for Postal Service Employees) 
75%
80% 
Non-controlled substances: Refills may be filled on 23rd day for 30-day supply and 68th day for 90-day supply, but not earlier.
Controlled substances: Refills may be filled on 24th day for 30-day supply and 72nd day for 90-day supply, but not earlier. 
QUEST Integration 75% Refills may be filled on 23rd day for 30-day supply and 68th day for 90-day supply, but not earlier.

Revision History

Date Nature of Revision
08/03/2026 Migrated to new platform.