Planning for Medicare

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HMSA’s My Account

Manage your plan online with HMSA’s My Account. My Account gives you convenient access to your health plan information.

HMSA Neighborhood Centers

Take control of your health care by getting answers to your questions from someone who knows. Our representatives can help you learn about your bill, make payments, check on a claim, explore well-being resources, or start a new plan.

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HMSA Medicare Advantage Member Appeals
You can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you've received.
Payment Determination Criteria
HMSA applies payment determination criteria to determine if a service or supply is covered by your plan.
How to Appeal an HMSA Decision as a Commercial Member
An appeal is a formal way of asking HMSA to review a decision on a denied claim. Learn more about the process.
What's a Lifetime Maximum?
A lifetime maximum is the maximum dollar amount that will be paid on your behalf under your HMSA plan.
Services Your Plan Doesn't Cover
Our benefits are designed to keep you safe, promote correct use of services, and keep health care costs down.

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