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• Improved Access to Claim Information Available in My Account

  HMSA's My Account now offers a better way to view your in-state and out-of-state claims information for most plans.

• Ambulance Services

  Find out if your benefits cover air and ground ambulance services across the state or while you travel on the Mainland.

• Your Health Plan Benefits Outside the U.S.

  HMSA members, except those covered by The HMSA Children's Plan, have benefits for medical services outside the U.S. through the BlueCard Worldwide network.

• Find a Participating Blue Cross Blue Shield Global® Core Provider

  The Blue Cross Blue Shield Global program includes a range of medical assistance and claims support services for members outside the U.S.

• Interisland Travel for Approved Medical Treatment

  HMSA provides help with travel between islands for non-emergency medical care if you meet certain criteria.

• Order Your Prescription Drugs through the Mail

  You can save money with mail-order drugs because copayments are generally lower than when you buy a smaller supply from retail pharmacies.

• Organization Determination (Request for Prior Authorization)

  Some services and medical care require a coverage decision by HMSA before they can be covered.

• HMSA Medicare Advantage Member Appeals

  You can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you've received.

• ACA Plan Resources

  This transparency in coverage will tell you how to submit claims, get preauthorization, and see if a prescription drug is covered.

• Guest Membership on the Mainland for HMO Members

  If you're an HMSA HMO member living away from Hawaii for more than 90 days, you may have access to participating Blue Cross and Blue Shield providers through the Guest Membership program.

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