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How to Appeal an HMSA Decision as a Commercial Member
An appeal is a formal way of asking HMSA to review a decision on a denied claim. Learn more about the process.
Instructions For Completing the Drug Claim Form
Use the Prescription Reimbursement Claim Form to request reimbursement for prescription drugs.
If You're Injured in an Accident
Get answers to your questions about who will pay for your medical services if you're injured in an accident.
How to Submit a Drug Claim
Submit a drug claim to HMSA by completing the Prescription Reimbursement Claim Form and then mail it to HMSA's pharmacy benefit manager.
QUEST Integration Formulary Exception Request
Need a prescription drug that's not on your formulary? Get instructions on how to start the request process with your doctor.
Enrolling an Adopted Child in Your Plan
Enroll children within 31 days of their birthdate or within 31 days of their adoption.
Emergency and Urgent Care Outside Hawaii
Find out what you should do if you need emergency or urgent care when you travel outside Hawaii.
Durable Medical Equipment: Renting, Buying, and Buying Online
Most HMSA plans cover durable medical equipment such as hospital beds, wheelchairs, and insulin pumps.
Durable Medical Equipment
HMSA covers renting and purchasing durable medical equipment. Learn how the process works and what you need to do.
When Does my HMSA Coverage Begin?
Your coverage can begin if your initial premiums are paid, we accept your enrollment, and you're not in the hospital.