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• About Your Confidential Member Information

  Learn about what your confidential information is and how it’s used at HMSA.

• Plan Certificates Describe Additional Coverage

  Plan certificates contain benefit information for your plan rider or add-on plans to your medical and dental coverage.

• Your Responsibilities under COBRA

  Find out what you need to do to maintain your COBRA coverage.

• Will I Receive a Report to Member in the Mail?

  To save money and support green practices, HMSA doesn't mail paper copies of the Report to Member to PPO and HMO members for medical and vision claims. Learn how to get them.

• Why Your Cost may be More when You See a Nonparticipating Provider

  Learn why you're charged more when you see a nonparticipating provider instead of a participating one.

• When Can I Get COBRA?

  Find out when you and your dependents are eligible for COBRA.

• Who Qualifies as an Eligible Dependent?

  Generally, a subscriber's spouse and children are eligible dependents. Check with your plan administrator or Guide to Benefits for more information.

• Patient Centered Medical Home: A Path to Quality, Affordable Health Care

  A patient-centered medical home is not a building, it's a model of care designed to better coordinate your care with an emphasis on your overall well-being.

• When You Don't Recognize a Provider on Your Report to Member

  Don't worry if you see a name you don't recognize on your report to member. The provider may have asked for laboratory, diagnostic, anesthesia, or other service with no direct contact with you.

• What's a Report to Member?

  The Report to Member is an explanation of benefits. It is not a bill for services or supplies.

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