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Birth of a Child
You have 31 days from your baby's birth to add your new dependent to your health plan. Learn more procedure here.
What's the Guide to Benefits?
Your Guide to Benefits for medical and dental plans includes important information about your plan benefits, limitations, and exclusions.
Dental Plan Information
Get help managing your dental plan, finding your benefits, and learning how to get the most for your health care dollars.
Essential, Optimal, and Metallic Formulary Coverage Determination Request
Need a prescription drug that’s not on your formulary? Get instructions on how to start the request process with your doctor.
How to Appeal an HMSA Decision as a Commercial Member
An appeal is a formal way of asking HMSA to review a decision on a denied claim. Learn more about the process.
Dental Appeals
You can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you've received.
Time Limits for COBRA Coverage
Find out how long your COBRA coverage lasts.
QUEST Integration Formulary Exception Request
Need a prescription drug that's not on your formulary? Get instructions on how to start the request process with your doctor.
Enrolling an Adopted Child in Your Plan
Enroll children within 31 days of their birthdate or within 31 days of their adoption.
Emergency and Urgent Care Outside Hawaii
Find out what you should do if you need emergency or urgent care when you travel outside Hawaii.