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How to Appeal an HMSA Decision as a Commercial Member
An appeal is a formal way of asking HMSA to review a decision on a denied claim. Learn more about the process.
Dental Appeals
You can ask us to recheck a decision about your health plan or prescription drug coverage for services or benefits you've received.
Time Limits for COBRA Coverage
Find out how long your COBRA coverage lasts.
QUEST Integration Formulary Exception Request
Need a prescription drug that's not on your formulary? Get instructions on how to start the request process with your doctor.
Enrolling an Adopted Child in Your Plan
Enroll children within 31 days of their birthdate or within 31 days of their adoption.
Emergency and Urgent Care Outside Hawaii
Find out what you should do if you need emergency or urgent care when you travel outside Hawaii.
Divorce or Other Dissolution of Marriage
You may need to notify your employer or call HMSA to have a dependent spouse or child removed from your plan.
Continuing Your Medical Coverage with COBRA
If your employer-sponsored group coverage ends, you may be able to continue your group coverage for a limited time through COBRA.
COBRA Rules When You Regain Medical Coverage
Learn what the COBRA rules are when you regain medical coverage with a new employer.
When Does my HMSA Coverage Begin?
Your coverage can begin if your initial premiums are paid, we accept your enrollment, and you're not in the hospital.