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• Annual Cost Savings Reports Discontinued

  The Annual Cost Savings Report was discontinued in January 2020.

• Is There a Generic Equivalent for My Brand-name Drug?

  By checking your HMSA formulary, you can see if there are any generic drug alternatives to any brand-name drugs you may be taking.

• Guest Membership on the Mainland for HMO Members

  If you're an HMSA HMO member living away from Hawaii for more than 90 days, you may have access to participating Blue Cross and Blue Shield providers through the Guest Membership program.

• Breast Feeding Support and Counseling

  Health care reform now includes breastfeeding counseling for new mothers and reimbursement for a breast pump.

• Dental Claim Form

  You can ask us to recheck a decision made about your health plan or prescription drug coverage for services or benefits you've received.

• How to Update Your Address with HMSA

  It's important to let us know when you change addresses to avoid any interruptions in your coverage. There are different steps depending on what plan you have.

• If You Have More than One Medical Plan

  If you have another health plan or insurance coverage similar to an HMSA plan, we'll coordinate benefits with your other coverage.

• How to Update Your Name with HMSA

  All name changes must be submitted to HMSA as a signed request in writing with by documentation of the new name, such as a marriage certificate.

• Calculating Your PPO Plan Coinsurance

  Learn how HMSA calculates your coinsurance for covered services with participating and nonparticipating providers.

• Payment Determination Criteria

  HMSA applies payment determination criteria to determine if a service or supply is covered by your plan.

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