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eInvoice Connect – Paying Your Bill Online

Pay bills online! eInvoice Connect offers enhanced security and improved functionality to make managing and paying your bills easier than ever. For the best experience, please use a desktop computer with the latest browser version. Mobile browsers may not be fully supported.

We’re experiencing payment processing delays. If you received a notice about your premium billing, you can quickly create a My Account or an Employer Billing Portal account to:

  • Check your current balance and past bills
  • Make one-time payments
  • Enable, update, and/or review your automatic payment settings

Please refer to the step-by-step instructions with photos below or the guides for assistance in updating your payment information and settings.

Instructions for Paying Online

Frequently Asked Questions

I recently paid my bill. Why did I receive a delinquent notice?

We’re experiencing delays with payment processing and apologize if you’ve received a notice by mistake. You can check any outstanding balances in My Account on hmsa.com. Employers can check the HMSA Employer Billing Portal.

How do I know if I’m already enrolled in automatic payments?

Please review your premium bill carefully. Toward the bottom of the bill above the tear-off line, there will be a message in all capital letters if you’re already enrolled in automatic payment. It will say: FOR YOUR RECORDS ONLY – PLEASE DO NOT SEND PAYMENT, YOUR ACCOUNT HAS BEEN ENROLLED IN AUTOMATIC PAYMENTS. If you do not see this message, your automatic payment was not set up before the bill was generated. If you haven’t already done so, please write a check and fill out the automatic payment form on the back of the bill if you would like to set up automatic payment again moving forward.

I mailed in my automatic payments form. How long will it take to process?

It takes about 30 days from when HMSA received the form to set up automatic payments. Please review your next bills carefully for confirmation. If you sign up for automatic payments online, it’ll start on the next billing cycle.

Why did I get a hard copy bill when I signed up for automatic payments?

You must update your paperless preferences in the new system within the Notifications Settings section.

If you paid bills online before Sept. 24, 2025:

Members:
If you’ve previously paid your bill online through My Account, you’ll need to update your payment information. If automatic payments were enabled, you’ll need to reenable your pay preferences to ensure future payments are processed successfully.

Employers:
If you’ve previously paid your bill online through VueBill, you’ll need to create a new account through the HMSA Employer Billing Portal.

  1. Go to the HMSA Employer Billing Portal (bookmark this page).
  2. Click Forgot password?
  3. Enter the email address you used previously for your VueBill account and click Continue.
  4. Check your email for a reset password link.
  5. Click Reset Password and create a new password.
  6. Return to the login page to log in with your new password.Payment information in the account will need to be reentered. If automatic payments were enabled, you’ll need to reenable your pay preferences to ensure future payments are processed successfully.

If this is your first time making a payment:

Members:

  1. Log in to My Account. If you don’t have one, you can follow the instructions in HMSA’s My Account for HMSA members.
  2. Once logged in to My Account, select Pay my bill and you will be redirected to eInvoice Connect.

Employers:

  1. Contact a Membership Services representative at 808-948-6376, Monday-Friday, 8 a.m.-5 p.m., with the following information:
    1. Group number, company name, and company address.
  2. Once verified, go to the HMSA Employer Billing Portal(bookmark this page) on hmsa.com/employers.
  3. Click Forgot password? and check your email for a reset password link.
  4. Once your password has been updated, return to the Employer Billing Portal to log in.

To update payment settings

  1. On the Settings Page, click Payment Settings.
  2. Click Payment Accounts.
  3. Click Add Bank Account or Add Credit Card.
    Einvoice Payment Settings, click Add Bank Account or Add Credit Card button to add a payment method.
  4. Enter your bank information and click Save.
    Einvoice Payment Settings, enter bank information and click Save button to add a payment method.
  5. Once the bank account or credit card was added it will show under Payment Accounts.
    Einvoice Payment Settings, saved bank account or credit card will show under Payment Accounts section.

Enable automatic payments

  1. Once you’ve added a Bank Account or Credit Card, click on the Auto-Pay Settings tab and Click Edit.
    Einvoice Auto-Pay Settings, click Edit button to setup autopayment.

Complete the configurations for automatic payments:

  1. For the Auto-Payment field, update Disabled to Enabled.
    Einvoice Auto-Pay Settings, Update Disabled to Enabled in Auto-Payment field.
  2. For Payment Account, select a payment method.
    Einvoice Auto-Pay Settings, select payment method for Payment Account field.
  3. For Payment Date, select Due Date.
    Einvoice Auto-Pay Settings, select Due Date for Payment Date field.
  4. For Maximum Amount, enter an amount.
    Einvoice Auto-Pay Settings, enter an amount for Maximum Payment field.
  5. Agree to the Terms and Conditions and click Save. Once your autopayment is set up, it will be displayed on the Auto-Pay Settings tab.
    Einvoice Auto-Pay Settings, agree to the Terms and Conditions and click Save button.
  1. Once your autopayment is set up, it will be displayed on the Auto-Pay Settings tab.
    Einvoice Auto-Pay Settings, once setup is complete it will be displayed on the Auto-Pay Settings tab.

To make a one-time payment:

  1. Select the invoice you’d like to pay and click Pay Other Amount or Pay Other Amount or Pay.
    Select which incvoice to pay.
    Click Pay Other Amount or Pay button to continue payment process.
  2. On the Payment Details page, click the Proceed to Payment button.
    Payment Details page, click Proceed to Payment button to continue process.
  3. Enter your bank information and click Continue.
    Enter your bank informationa nd click Continue button.
  4. Click the Proceed to Review button.
    Click the Proceed to Review button to continuie the payment process.
  5. A receipt will be emailed to your registered email. You can also send a copy to another email address, but this is optional. Check the authorization box and click the Authorize and Pay button.
    Review the payment details, check the authorization box and click the Authorize and Pay button to complete the process.
  6. Once you’re done, you’ll be taken to a confirmation page with a summary of your scheduled payment details. Click Print Confirmation to print a copy for your records or click Return to end your session.
    CLick the Print button to print a copy of the payment confirmation for your records or click the Return button to end your session.

You can pay your bill in-person at our HMSA Centers or by mail.

Questions? We’re here to help. Contact us:

CURRENT AS OF 11/26/2025