HMSA members have access to the largest health provider network in Hawaii and more than 2.2 million preferred Blue Cross Blue Shield providers across the U.S. and worldwide. Whether you're traveling to another island, the Mainland, or abroad, we want to make sure you know how to get the care you need.
Get to Know Your Benefits
Before your trip, it’s a good idea to learn about your health coverage. Sign in to My Account by clicking My Account Login at the top right-hand corner of hmsa.com (or create a My Account if you don’t already have one) to review your benefits. Keep in mind that coverage outside the state of Hawaii may vary by plan, so checking your benefits before you travel is important. If you have any questions, call us at the number on the back of your HMSA membership card.
Helpful Resources:
- Travel Program Flyer [PDF] - Learn how to find care anywhere in the U.S. or abroad, and what to expect when accessing services.
- Member Claim Form [PDF] - Use this form to submit claims for services received from non-participating providers. Tip: Print and take this form with you when traveling in case you need to submit a claim.
Traveling within Hawaii
- Medical Care on the Neighbor Islands.
- Interisland Travel for Approved Medical Treatment.
- Ambulance Services.
- Care Access Assistance Program.
Traveling to the Mainland
- What if I Need Medical Care on the Mainland?
- Not Sure What Type of Plan You Have?
- Finding a Preferred or Participating Provider on the Mainland.
For HMO Members:
- Does My HMO Plan Cover Services on the Mainland?
- Guest Membership on the Mainland for HMO Members (must be temporarily living away from Hawaii for more than 90 days).
For PPO Members:
Outside the United States
- Your Health Plan Benefits Outside the United States.
- Accessing Care Outside the United States.
- Find a Participating BCBS Global® Core Provider.
Other Travel Topics
- Emergency and Urgent Care Outside of Hawaii.
- Medical Evacuation (available only for the UH/Chaminade plan).
- Filing Medical Claims for Services from Nonparticipating Providers.
- Travel insurance: HMSA does not offer travel insurance. Most HMSA plans do not cover evacuation or repatriation services. If you need coverage for these services, we recommend contacting a travel insurance provider. Travel insurance may help cover emergency medical evacuation or repatriation if adequate care is not available where you are.