Why Choose HMSA?
HMSA offers a variety of affordable, quality health plans to meet your individual
needs. They include our Preferred Provider Organization (PPO)
and Health Maintenance Organization (HMO) plans, which are available through employers.
If you’re not eligible for group coverage and are looking for a health plan on your
own, HMSA has individual plans for sole proprietors, full-time students, and children.
HMSA also offers medical and drug coverage for Medicare beneficiaries and coverage
under the state’s QUEST program for eligible Hawaii residents.
Whatever your health care needs are, HMSA has a plan that’s right for you.
As a local nonprofit community association, we’ve been your neighbor and friend
for more than 70 years. We’re committed to making affordable, quality health
care available to the people of Hawaii. HMSA gives you protection you can count
on. This means going beyond coverage, choices and benefits. Our quality health plans
offer reliable coverage and provide outstanding customer service, value and commitment.
We’re a local company you can trust.
Large Provider Network
The freedom to choose your own doctor is an important part of your health care.
More than 95 percent of Hawaii’s doctors, hospitals and other providers participate
with HMSA, giving you flexibility. HMSA has the largest provider network in Hawaii.
No matter which plan you choose, there’s a good chance you won’t have
to switch doctors. And as a Blue Cross and Blue Shield Association member, our symbols
are recognized nationwide – so you can rely on BlueCard®for access
to the nation’s largest network of providers. HMSA is the only health plan
in Hawaii that offers a nationwide network of providers for both PPO and HMO plans.
Excellent Customer Service
HMSA is committed to providing quality customer service on the phone or in person
at our HMSA offices statewide. HMSA members consistently indicate in surveys that
they are satisfied with the service they receive from HMSA and their HMSA participating
physicians. Our members give high marks for access to care, physician skills, medical
services, and health care outcomes. HMSA also consistently ranks in the 90th percentile
of health plans in national CAHPS® surveys for categories measuring
member satisfaction, claims processing, and medical care.
Additionally, our members have access to HMSA health plan benefits, health and wellness
information, and other services online at hmsa.com, through HMSA Now on YouTube, and in the award-winning Island Scene magazine (www.islandscene.com).
Health and Wellness
HMSA offers you a variety of health and wellness programs
designed to help you develop and maintain a healthy lifestyle. This includes Well-Being
Connection, health education classes and workshops, preventive health reminders,
Quality and Innovation
HMSA’s continuing investment in quality programs and initiatives is an important
part of our commitment to improving the quality of care for our members. HMSA supports
hospitals and physicians for adopting procedures that produce the best outcomes
for patients. HMSA helps Hawaii physicians pay the cost of electronic medical records
systems. We also provide grants to hospitals to implement technological solutions.
And we recognize physicians and hospitals for delivering and maintaining quality
care. HMSA is also committed to using the latest technology to continually improve
Hawaii’s health care system. HMSA’s Online Care will allow you to see
a doctor anytime, from your home or office. Online health care is convenient and
easy to use, and consultations are secure, private and affordable.
HMSA’s commitment to quality includes voluntary evaluations by the
National Committee for Quality Assurance (NCQA), a leading accreditation standard in the
health care industry. HMSA remains the only plan in Hawaii to offer PPO and HMO
plans that have earned the highest levels of NCQA accreditation.
HMSA is an integral part of Hawaii’s communities. We have a proud tradition
of supporting programs that promote good health for Hawaii’s people. Every
year, HMSA proudly supports hundreds of community organizations, and HMSA employees
consistently volunteer for worthwhile causes.