Hawaii Medical Service Association

Individuals & Families

HMSA Medicare Advantage

Planning for Medicare

Start planning for your health care now.

Lifestyle Resources

Health Resources

Medical Resources

Preventive Care

Resources

Tools

Forms

HMSA's My Account

Manage your plan online with HMSA’s My Account. My Account gives you convenient access to your health plan information.

HMSA Neighborhood Centers

Take control of your health care by getting answers to your questions from someone who knows. Our representatives can help you learn about your bill, make payments, check on a claim, explore well-being resources, or start a new plan.

Visit a Center

Shop for health plans

Choose a plan that works for you. We offer plans to best fit your needs.

Individuals and families Employers

My Account (HMSA’s member portal)

As an HMSA member, view your claims and benefits, request an HMSA membership card, and more.

After logging in to your HMSA My Account, you can:

View your latest claims
Request a replacement HMSA membership card
Ask us a question

Learn more about My Account.

We’re experiencing a high call volume.

If you’re calling about your premium for your 2026 health plan or setting up automatic payments, you can update your payment information in My Account. Visit hmsa.com/payonline for more information on creating an account and making payments. Employers: visit the HMSA Employer Billing Portal to pay for your employer-sponsored plan.

Find answers in our Help Center

Important updates and FAQs

Important notices and answers to frequently asked questions for members

Member resources

Resources to help you navigate your health plan

Keeping you healthy for all of life’s moments.

Wherever life leads you, HMSA is here for you and your loved ones. You can count on your health plan for access to quality care, freedom to choose your own doctors, and resources for your health and well-being. Keeping you healthy no matter where you are in life, HMSA is here with you.

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