Hawaii Medical Service Association

Individuals & Families

HMSA Medicare Advantage

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HMSA's My Account

Manage your plan online with HMSA’s My Account. My Account gives you convenient access to your health plan information.

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Choose a plan that works for you. We offer plans to best fit your needs.

Individuals and families Employers

My Account

View your claims and benefits, request an HMSA membership card, and more.

After logging in, you can:

View your latest claims
Request a replacement HMSA membership card
Ask us a question

Learn more about My Account.

Important

Starting Sept. 25, 2025, at 8 a.m. Hawaii time:
- Online payments:
  We are making updates to our payment system that will impact scheduled payments. Action may be required on or before Sept. 24. To find out, please visit eInvoice Connect – Paying Your Bill Online.
- Phone payments:
  Payment by phone through our IVR payment system will no longer be available after Sept. 24. Payments will still be accepted online, in-person at our HMSA Centers, or by mail.
Starting July 1, 2025, HMSA will be partnering with Modivcare to provide non-emergency transportation arrangements for HMSA QUEST members. Visit here for more information.

Find answers in our Help Center

Important updates and FAQs

Important notices and answers to frequently asked questions for members

Member resources

Resources to help you navigate your health plan

Keeping you healthy for all of life’s moments.

Wherever life leads you, HMSA is here for you and your loved ones. You can count on your health plan for access to quality care, freedom to choose your own doctors, and resources for your health and well-being. Keeping you healthy no matter where you are in life, HMSA is here with you.

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