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Patient-Centered Medical Home

  • Patient-Centered Medical Home
    Patient-Centered Medical Home

    We are in the process of revising the PCMH program guides for 2015. The new guide will be available in April. Thank you for your patience.

    This is the complete guide to HMSA's new and advanced primary care patient-centered medical home (PCMH) program. It contains an introduction to the program and information for physicians and physician's organizations on how to start a PCMH, program objectives, guidelines and requirements, success criteria, and patient materials for your PCMH practice.

  • QUEST Primary Care Pay-for-Quality
    and PCMH Program

    QUEST Primary Care Pay-for-Quality and PCMH Guide

    Please note that there have been changes to the Pay-for-Quality program for 2015. The new P4Q program guide is available here. Thank you for your patience.

    This is the complete guide to HMSA's new QUEST primary care patient-centered medical home (PCMH) and Pay-for-Quality program. It contains information for providers and physician organizations about this exciting new approach to improving the quality of care for Hawaii’s QUEST members.

Featured Article

Electronic Health Records and Meaningful Use

Electronic Health Records

Electronic health records (EHRs) play a critical role in establishing a higher-quality, safer, more effective health care system. Why? Because EHRs allow you to do things that are difficult, if not impossible, with paper medical records.

EHRs make a patient’s health information available whenever and wherever it is needed. They offer you a more complete picture of a patient’s health, enabling you to diagnose health problems earlier and make better recommendations for care.

Read More.

Online Tools

Service Catalog
This catalog includes the services available for you to use as a patient-centered medical home primary care provider. These support services include patient outreach, condition management, wellness assessment, and materials for your office.

Care Planning Registry
Available monthly, this registry will provide a list of your patients needing services centered on quality metrics. This report will be refreshed weekly. To view your Care Planning Registry, log in to Cozeva.

For assistance, please call these numbers:

  • General questions: 948-6820 on Oahu, or 1 (877) 304-4672 toll-free on the Neighbor Islands.
  • Login username and password for Cozeva: 1 (888) 448-5879.
  • Care Planning Registry and care support: 1 (855) 765-7264 statewide.

On behalf of HMSA, Applied Research Works provides Cozeva, an online tool for HMSA providers to engage members. Applied Research Works is an independent company.

PCMH: A Physician's Perspective


Dr. John Houk

Improved efficiency, improved care planning with a PCMH.


Dr. Theresa Wee

Moving your practice forward with a PCMH.