News Release

August 1, 2007
HMSA health plans earn nation’s highest accreditation

Cliff Cisco
Senior Vice President
(808) 948-5481

The Hawaii Medical Service Association (HMSA) today announced the National Committee for Quality Assurance (NCQA) has once again awarded its highest levels of accreditation to HMSA health plans. HMSA remains the only plan in Hawaii to offer PPO and HMO health plans that have earned the highest levels of NCQA accreditation.

"This is exciting news for health plan members across the state," says Cliff Cisco, HMSA senior vice president. "Locally, this places HMSA in a class by itself. It also means our PPO and HMO health plans are among the best in the nation."

Plans receiving Full Accreditation include HMSA’s Preferred Provider Plan, CompMED, Federal Employee Health Benefit Program, State of Hawaii Employer Union Trust Fund Plan, and 65C Plus. "Full" is the highest level of accreditation for PPO plans, and is granted to plans with excellent programs for continuous quality improvement that meet NCQA’s rigorous standards.

HMSA’s Health Plan Hawaii received Excellent Accreditation, the highest level of accreditation for HMO plans. "Excellent" is granted for service and clinical quality that meet or exceed NCQA’s rigorous requirements for consumer protection and quality improvement.

NCQA conducts an assessment every three years to determine if plans meet the highest levels of accreditation. The next survey for HMSA health plans is scheduled for 2010.

"NCQA’s Excellent Accreditation status is reserved for the best health plans in the nation," says Margaret E. O’Kane, president of NCQA. "It is only awarded to those plans that meet or exceed NCQA’s rigorous requirements for consumer protection and quality improvement and deliver excellent clinical care."

"A PPO has to provide its members with great service and ready access to care in order to earn NCQA’s Full Accreditation," says Greg Pawlson, M.D., executive vice president of NCQA. "It is a significant achievement that shows that the organization is committed to quality."

NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of managed care plans, managed behavioral health care organizations, preferred provider organizations, new health plans, physician organizations, credentials verification organizations, disease management programs, and other health-related programs. NCQA’s mission is to improve the quality of health care delivered to people everywhere. (For more information, visit ncqa.org.)

HMSA is a nonprofit, mutual benefit association. It was founded in Hawaii in 1938, and is guided by a community board of directors that serves without compensation and includes representatives from health care, business, labor, government, education, clergy, and the community at large. It is a member of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. Nationally, HMSA and 38 other Blue Cross and Blue Shield plans provide worldwide coverage to nearly 100 million members.

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