Where to Mail Your Claim for Medical Services and Supplies

If you’re filing a claim for medical services and supplies, please mail your claim to the correct address below.

For information on how to file a claim with HMSA, see Filing medical claims for services from nonparticipating providers.

For information on where to file claims for services that are not related to your medical plan (such as prescription drug, dental, or complementary care), see the links at the bottom of this page.

Where to mail claims for medical services received in Hawaii:

  • For commercial plans (e.g., PPO, HMO, CompMed) - CMS 1500 Claims
    HMSA - Claims Administration 8/CA
    P.O. Box 860
    Honolulu, HI 96808-0860
  • For commercial plans (e.g., PPO, HMO, CompMed) - CMS UB04 Claims
    HMSA - Claims Administration 8/CA
    P.O. Box 32700
    Honolulu, HI 96808-0860
  • For Medicare plans
    HMSA Akamai Advantage/65C Plus
    P.O. Box 860
    Honolulu, HI 96808-0860
  • QUEST
    P.O. Box 3520
    Honolulu, HI 96811-3520
  • FEP
    P.O. Box 1346
    Honolulu, HI 96807

Out-of-state services:

  • HMSA - BlueCard Claims
    P.O. Box 2970
    Honolulu, HI 96802-2970

Hard copy drug claims submissions:

  • Medicare
    CVS Caremark
    P.O. Box 52066
    Phoenix, AZ 85072-2066
    Attn: Paper Claims Department - RxClaim_Med D
  • QUEST
    P.O. Box 52195
    Phoenix, AZ 85072-2195
    Attn: Paper Claims Department - RxClaim Govt
  • Commercial Plans
    CVS Caremark
    P.O. Box 52136
    Phoenix, AZ 85072-2136
    Attn: Paper Claims Department - RxClaim Commercial

Filing claims under another HMSA plan (not your medical plan)