Alert!

Update on HMSA operations related to Iselle. Learn more.

Medical care on the Neighbor Islands

If you’re a PPO plan member,you receive the same benefits on any island in the state of Hawaii.

If you’re an HMO plan member, most HMO plans cover urgent care and emergency care when visiting a Neighbor Island. To access HMO urgent care benefits:

  • Contact HMSA on the island you’re visiting or by calling the toll-free number. A customer service representative will arrange your doctor’s appointment and advise you of your copayment responsibility.
  • Benefits include one visit to a provider’s office.
  • Contact your primary care provider as soon as possible after receiving services. Your provider will update your records and assist you if additional care is needed.