My Account on hmsa.com provides you with online access to your health plan information.
Through My Account, you can:
- View claims history for medical, drug, dental, and vision services.
- Get drug plan benefit information.
- Get information about your medical plan’s annual deductible, annual copayment maximum, and lifetime maximum.
- Order prescription refills through the CVS mail-order pharmacy.
- Submit a request to change your address with HMSA.
(This is available only if your employer or group allows HMSA to accept a request directly from you. Otherwise, you must request the change with your employer or group.)
- Submit a request for duplicate HMSA cards.
- View your Guide to Benefits (available for most plans).
- Choose the kinds of email you receive from HMSA by managing your email preferences.
- Connect to HMSA’s Online Care.
To register for HMSA’s My Account
- Click on the link to go to the My Account registration page.
- Click Register Now next to “New User?”
- Fill in the appropriate information.
- Select and answer three security questions.
- Once you submit your responses to the security questions, you’ll receive an email asking you to validate your email address. You must click the link in the email and log back in to My Account to complete the security process.
- Once you complete registration and the security process, you’ll be taken to your My Account home page.
Don’t see a link to view your dental or drug claims? Check your HMSA membership card to see if you have dental or drug coverage with HMSA. If the word Dental or Drug with a code isn’t listed, you might have coverage with another insurer. Please check with your employer or employee organization. If your HMSA membership card indicates that you have dental or drug coverage with HMSA, call HMSA Customer Relations for assistance.
- CVS Caremark provides pharmacy benefit management services and manages HMSA’s drug formulary for HMSA’s commercial, Medicare, and QUEST programs. CVS Caremark is an independent company.