Skip Navigation

Your Guide to HMSA

As an HMSA member, you may have questions about your plan and its benefits. Is there anything I should do before I use my benefits? If I have a problem or a question, how can I contact HMSA? Are there any perks to being an HMSA member?

Health care coverage can be complicated, but it doesn't have to be. Being informed, prepared, and connected will help you get the most from your HMSA membership.

Understanding My Health Plan

Guide to Benefits

Your HMSA Guide to Benefits features important information about your plan benefits, limitations, and exclusions. Ask your employer or contact HMSA for a copy if you don't have one.

Getting to Know Your
HMSA Membership Card

HMSA card

Your HMSA card identifies you as an HMSA member and enables providers to determine your plan benefits. Always carry your card with you and present it whenever you receive services.

Health Care Reform

Learn about how health care reform might affect you as an HMSA member.

Plan Types

Your HMSA card contains information about your medical plan coverage. Find out how to determine your medical plan type from your HMSA card.

Information Center

Learn more about being an HMSA member. The Information Center contains articles on a variety of topics, such as enrolling your dependents and using medical services outside of Hawaii.

Glossary of
Health Care Terms

Visit the HMSA online glossary for explanations of health care terms such as copayments and deductibles.

Informative Videos

Watch videos that explain important aspects of your health plan, such as participating providers, deductibles, and Report to Member statements.

Staying in Touch with HMSA

Contact HMSA

Whether by phone, by mail, or in person, our friendly, knowledgeable representatives can help you with your questions and requests.

Twitter Feeds

Follow our HMSA Twitter accounts for health tips, news on health technology and health care, and more. Or just send us a tweet!

HMSA Mobile

HMSA Mobile

This free Web tool for smartphones and other hand-held devices allows you to perform several of the functions available on our main website, hmsa.com.

My Account

Manage all of your health plan information, including your benefits and claims statements.

Access to Care

Find a Doctor

Search our list of HMSA participating providers.

Care Away from Home

Learn how to receive medical care outside of Hawaii.

HMSA's Online Care logo

HMSA's
Online Care

Speak with a local physician or other health care provider online or by phone.

My Account

Log In to My Account

My Account allows you to manage all of your health plan information, including your benefits and claims statements.

Paperless Reports to Member

Your Report to Member is an explanation of benefits that shows how much HMSA paid for services and the amount you are responsible for. Your report is available exclusively online by logging in to My Account.

Forms

Authorized Representative Form

An Authorized Representative Form authorizes a person or organization to act on your behalf with regard to your HMSA plan or to obtain specific medical information about you.

Coordination of Benefits Questionnaire

If you have other coverage that provides benefits that are the same or similar to your HMSA plan, we will coordinate your HMSA benefits with your other coverage.

HMSA Perks

HMSA 365 logo

HMSA365

If you're trying to live healthy at prices you can afford, HMSA can help.

Island Scene

HMSA's award-winning magazine is provided at no cost for members and offers insightful, informative articles on health, wellness, and more.

Health and Wellness

Total wellness embraces your body, mind, and spirit. This section can address your needs, whether you're searching for information, guidance, or support.

I need to …