| Customer Service |
Phone Number |
| Group/Individual PPO |
(808) 948-6111 |
| Federal/State/County Employees |
(808) 948-6499 |
| HMO/Health Plan Hawaii Plans |
(808) 948-6372 |
| Blue Cross Blue Shield Federal Employee Program |
(808) 948-6281 |
| QUEST (24 hours a day) |
(808) 948-6486 |
| Medicare Programs – Akamai Advantage & 65C Plus |
(808) 948-6000 |
| BlueCard/National Accounts/Out-of-State Claims |
(808) 948-6280 |
| Text Telephone (TTY) |
(808) 948-6222 or 711 |
| Individual Plan Billing |
(808) 948-6140 |
|
Toll-free Line for Member Inquiries |
1 (800) 776-4672 |
|
Other Assistance |
|
Compliance & Ethics Hotline (Confidential) |
1 (800) 749-4672 |
|
Privacy and Security Incident Hotline (Confidential) |
1 (800) 749-4672 |
|
Fraud Hotline (Confidential) |
(808) 948-5166 |
|
HMSA’s Online Care Support (24 hours a day) |
(808) 948-6013 |
|
Employment Office |
(808) 948-5588 |
|
Health Education Workshops |
(808) 948-6398 |
|
Island Scene Magazine |
(808) 948-6839 |
|
Corporate Telephone Operator |
(808) 948-5110 |
